PACK TEAM POWER established in 2015, is a high-tech enterprise specializing in the research, development, design, production, and sales of lithium-ion battery products. We approved by ISO9001:2015 quality management system certification, and also obtained certifications such as CE, UL, ROSH, FCC, UN38.3, MSDS, PSE and ICE62133. Our products are exported to more than 50 countries and regions worldwide. We will constantly innovate in science and technology, envisioning to become the leader in the global new energy industry, promoting the development of sustainable energy and contributing to the progress of humanity. Our mission is to “make the world better with green new energy,” and we uphold the principles of “integrity, innovation, unity, and efficiency” to sustain the growth of our business.
The company’s products adopt international authoritative quality system certification, allowing customers to obtain the greatest quality assurance during use.
Pre-Sale Service:
1. Free technical advisory services for customers.
2. Invite the customers to visit our company to inspect product design, product manufacturing process, prototype, testing facilities and quality management system.
3. Our company can assign experienced technicians to design and select for free according to the site conditions and technical parameters provided by customers.
In-Sale Service:
In the process of product manufacturing, the customer is invited to visit the company to inspect the various processes in the manufacturing process, and provide the product's inspection standards and inspection results to the relevant technical personnel.
After Sales Service:
1. The warranty period of our company's products is one-year, and the "three guarantees" service is implemented (it is indeed due to the quality problems of our company, including replacement, replacement, repair)
2. Our company is equipped with a high-quality after-sales service team with technicians as the mainstay. In response to the customer's service information or feedback, the customer will be satisfied with the response and processing within the shortest time.
3. Our company regularly communicates with customers to understand the use of the products and help solve the problems that may be encountered during the use. At the same time, seek quality and technical improvement advice to better serve customers.